Dentsu Aegis Network

Client Manager dentsuX

We are building Sweden’s most integrated and collaborative agency – are you up for the challenge?

(This job opportunity is in Gothenburg.)

We believe in one simple truth: marketing still has the magic to build profitable relationships between people and brands. And the way forward is delivering Experience Beyond Exposure. Experiences which involve, engage, amuse, entertain, inform and which are even co-created with consumers. And to move away from a marketing world which is so driven by exposure that we sometimes forget the true essence of marketing: to build trusted, sustained and valuable relationships.

At dentsu X we create integrated experiences through media, content, data and technology that realize lifetime customer value. Across the world we work hand in hand with our clients’ other agencies, and tap into our vast global landscape of innovators, from tech giants to upstart startups.

We are looking for dedicated client managers with business acumen, who wants to join us on our mission to bring Experience Beyond Exposure.

About the role:

The main purpose of this role is to drive growth by unlocking the clients’ business potential through ambitious, integrated solutions and deliver outstanding client service.

Areas of responsibility:

  • Deliver innovative and ambitious solutions that strategically and commercially deliver on our clients’ business agenda
  • Build and maintain strong client relationships as a trusted advisor though deep integration and radical collaboration
  • Responsible for creating client development plans to drive revenue growth and ensure client satisfaction.
  • Receive brief from clients, questions and complements. Understands and defines business targets, marketing and comms goals.
  • Work with experience planner on setting direction for marketing and experience planning
  • Ensure proper implementation of campaign, follow ups and summarize learnings.
  • Conduct brand discussions with client and other agency partners.
  • Ensure the client team at dentsu X is on the right path with a strong focus on innovation and quality
  • Budget and forecasting responsibility together with dentsu X client/business/agency director
  • Responsible for client service and satisfaction.
  • Participate in awards and newbizz.
  • Act as an ambassador for the wider dentsu group.

Needed experience and merits

  • Strong business accumen
  • Good all-round knowledge of the media and marketing industry
  • Holistic view of Owned, Earned and Paid media
  • Outstanding project management
  • Analytical and consultancy mindset
  • Strong digital media flair
  • Skilled within Kantar, Marathon, Google Analytics, Office Suite and/or Salesforce
  • 2-3 years experience from media, agency, consultancy or other relevant fields
  • Relevant academic education

As a person, you are socially outgoing, proactive and can start a conversion with anyone. You are dedicated and know you how to prioritize both yourself and your surroundings. You have an entrepreneurial side that you balance with being a team player.

At dentsu X, we believe people have the power to change status quo. And that a diverse group of people with different background, knowledge and experience are key to delivering new, radical thinking for our clients. We encourage and urge you to apply if you also believe in Experience Beyond Exposure.