dentsu

IT Supporter

Experienced IT Supporter

Are you a skilled IT Supporter who manages to control the machinery when it goes into self-swing for the rest of us?

Do you have experience with Windows & Mac? Can you get your colleagues back in the lifeboat when they swim around blind? Then you may be the IT supporter we are looking for in Dentsu Sweden.

ABOUT YOUR NEW JOB

As an IT Supporter with us, your most important task will be to help our approx. 310 colleagues with all their IT problems, big and small. It can be anything from installing & setting up computers, help starting new employees, start-up difficulties from to black screen and login issues to security problems. It’s important that you have experience and can solve most problems yourself, but of course also
that you can be part of teamwork which is very important.
 

On a daily basis, you work closely with your IT colleague in the Stockholm office, our global Helpdesk, our local IT teams in Northern Europe, and our Head of IT Support Northern Europe.

Your daily work tasks will be varied and exciting, and consist of e.g., installing new PCs / Macs, providing support for Windows 10, OSX Catalina / Big Sur, AD as well as maintaining printers, AV equipment, meeting rooms, internal applications etc.

At the same time, you will have the opportunity to streamline processes, innovate working methods and generally have an impact on our daily operations.

FEEL THE SPIRIT – AND BECOME A PART OF IT

We are a lot of dedicated people here in Stockholm, and dentsu is something different for everyone, but at the same time something very special. Here you are both allowed to be yourself and space to become more.

You become an important part of a culture and spirit that we value a lot in dentsu Sweden, were we try to take good care of each other, our customers, and the world around us. You will be involved and do your part to succeed with your closest colleagues, the teams you are part of the solutions you work on and the customers you work for, you can look forward to having…

• A fantastic workplace in the center of Stockholm

• The chance to think beyond all bounds – both in daily life and in your career

• A fun, varied workday with lots of challenging tasks

• The sharpest and sweetest colleagues in the industry

• Great parties, and events

ABOUT YOU

It is important that you have a good experience ballast to draw from, we imagine you come from a similar position in a large or medium-sized company. As you will have a lot of contact with colleagues and partners, it is essential that you are service-minded and helpful, passionate about user support and at the same time able to prioritize your work tasks on your own. It is also a prerequisite that you communicate effortlessly in both Swedish and English – both orally and in writing.

We have no special preferences in relation to your educational background, since the most important thing is that you have the courage to work with a wide range of different support tasks, and are willing to contribute to the dynamic culture, the good cooperation and sometimes at a fast pace.

It is a requirement for us that you have experience with:

• PC / Windows 10 & SCCM for PC

• MAC OSX and Image deployment primarily JSS / DEP for Macs

• iOS & Android

• Office365, with emphasis on Outlook, Flow, Teams, and the remaining office365 products.

In addition, it is an advantage if you have experience with the following:

• Printers and printing solutions

• AV equipment, in meeting rooms, for client meetings etc.

• Network patching

• ServiceNow – Ticket and Change Management system as well as asset Management.

WE OFFER
The collaboration between all dentsu' brands means we can offer our customers the best and strongest integrated solutions and competencies in media-based business development, creativity, digital and data-driven marketing.
We offer our employees the opportunity to work with several market-leading brands and exciting customers.

We offer wonderful colleagues, attractive career opportunities, modern benefits, unique and industry-leading talent programs. Here, everyone’s strengths are encouraged, while you get the opportunity to be yourself, develop and reach your full potential.
 
Within all brands in the dentsu Group, we are constantly working to develop our employees and leaders, and thus there are good development opportunities at regional, Nordic, and international levels. We are happy to tell you more about the above in a potential interview.
 

All our Swedish companies are environmentally certified according to the Swedish Environmental Base and we work actively with our social and environmental responsibility as employers and fellow human beings.
 

FURTHERMORE, OUR EMPLOYEES ARE OFFERED:
 

• Collective agreement

• ITP 1

• SEK 5,000 in wellness allowance

• 30 days holiday right
 

• Flexibility and the best possible mix of dentsu’ s Future of Work,
    working in our offices and working from home

• Career and development opportunities

• We are environmentally certified

• And so much more!
 

MORE ABOUT THE POSITION:

We offer a permanent position (full time) where we apply 6 months probationary employment. Salary according to agreement. We expect the position to startup pr. 1/2-2022. The location is at our centrally located office, Åsögatan 108, Stockholm, but small trips to our office in Gothenburg, is to be expected.

Last application date: 30. November 2021

The position can be filled before the last application day, so feel free to apply today!

INTERESTED?

Then send us your CV and a motivated application in Swedish / English by clicking on "apply".

If you have any questions about the position, please feel free to call the Head of IT Support – Northern Europe, Claus Damgaard on telephone +4527270664 or by email claus.damgaard@dentsu.com